Your frontline, 24/7. Handles tickets across every channel — from live chat and email to WhatsApp and social — keeping customers happy without a rota.
Capabilities
- Multi-channel support: live chat, email, social, WhatsApp
- Ticket creation, categorisation, and resolution
- Sentiment detection with automatic human escalation
- CRM record updates after every interaction
- Multi-language support across 30+ languages
Researches prospects, crafts personalised outreach, and books qualified meetings — at a scale no human can match. Hands off warm leads with full briefing documents.
Capabilities
- Prospect research and ICP matching
- Personalised cold email sequences and follow-up cadences
- LinkedIn profile research and outreach
- Meeting booking directly into sales calendars
- Pipeline reporting and handoff briefings for AEs
Manages calendars, coordinates meetings, drafts communications, and keeps executives focused on high-value work — with zero dropped balls.
Capabilities
- Calendar management: scheduling, rescheduling, conflict resolution
- Meeting preparation: agendas, briefings, document compilation
- Email triage, drafting, and flagging urgent items
- Travel research, booking, and itinerary management
- Meeting notes and action item extraction
Creates content, manages campaigns, tracks performance, and optimises across all channels — with consistent brand voice baked in from day one.
Capabilities
- SEO content: blog posts, landing page copy, meta descriptions
- Social media scheduling and content management
- Email campaigns and A/B test suggestions
- Ad copy for Google, Meta, and LinkedIn
- Performance reporting: traffic, engagement, conversions
Transforms raw data into actionable insights, builds automated reports, and surfaces trends that drive better decisions — without needing a full-time analyst.
Capabilities
- Data extraction from databases, spreadsheets, and APIs
- Automated report generation (daily, weekly, monthly)
- Trend identification and anomaly detection
- KPI tracking and threshold alerting
- Natural language query interface for ad-hoc analysis
Handles onboarding, policy questions, leave management, and employee support — freeing your HR team to focus on culture and people, not paperwork.
Capabilities
- New employee onboarding workflow management
- Policy and handbook Q&A with instant, accurate answers
- Leave request processing and balance tracking
- Employee satisfaction survey distribution and analysis
- First-line HR enquiry triage and escalation
Processes invoices, categorises expenses, reconciles accounts, and generates financial reports — with accuracy that eliminates costly human error.
Capabilities
- Invoice processing: receipt, extraction, matching, routing
- Expense categorisation and policy compliance checking
- Accounts payable and receivable tracking
- Bank statement reconciliation
- VAT calculation and filing preparation
Reviews contracts, extracts key clauses, flags risks, and tracks obligations at machine speed — augmenting your legal team rather than replacing qualified professionals.
Capabilities
- Contract review and risk clause identification
- Key clause extraction: termination, liability, IP, confidentiality
- Contract comparison (redline analysis)
- Obligation tracking and deadline management
- NDA and simple agreement drafting from templates
Resolves common IT issues, manages tickets, guides users through fixes, and escalates complex problems to the right human — 24/7, with no queue.
Capabilities
- Password reset and account unlock processing
- Software installation and configuration guidance
- Ticket creation, categorisation, and routing
- New starter IT setup checklist management
- Knowledge base article creation from resolved tickets
Produces blog posts, case studies, whitepapers, newsletters, and social copy — on brand, on schedule, without the briefing overhead.
Capabilities
- Long-form content: blog posts, whitepapers, case studies
- Short-form: social posts, email subject lines, ad copy
- SEO optimisation with keyword research integration
- Content repurposing: blog → social → email → video script
- Brand voice adherence and style guide compliance
Monitors suppliers, manages purchase orders, tracks spend, and ensures compliance — eliminating missed renewals and surfacing savings opportunities automatically.
Capabilities
- Purchase order creation and approval workflow management
- Supplier performance monitoring and scoring
- Contract renewal tracking and alerts
- RFQ preparation and distribution to suppliers
- Inventory monitoring and reorder triggering
Handles inbound and outbound calls — customer service, appointment booking, lead qualification, and follow-ups — capturing every lead, even at 2am.
Capabilities
- Inbound call handling: routing, FAQ resolution, ticket creation
- Outbound calling: appointment reminders, payment follow-ups
- Lead qualification through structured conversations
- Post-call summary generation and CRM updates
- Multi-language voice support with custom voice configuration