Privacy Policy

Who We Are

Hire-X.ai is a brand of Takshak Ltd, a company registered in England and Wales. We are the data controller for personal data processed through this website and our AI workforce platform.

Takshak Ltd is registered with the Information Commissioner's Office (ICO) as required under UK GDPR.

Registered address: England and Wales
Email: hello@hire-x.ai
Phone: 020 3916 5040
Website: hire-x.ai

Data We Collect

Information you provide to us

When you use our contact form, book a consultation, or communicate with us, we may collect:

• Your full name and job title
• Work email address and telephone number
• Company name and size
• The content of messages you send us
• Billing and payment information (when you purchase a subscription)

Information collected automatically

When you visit hire-x.ai, we automatically collect certain technical information, including:

• IP address and approximate geographic location
• Browser type, version, and operating system
• Pages visited, time spent on pages, and referring URLs
• Device type and screen resolution
• Cookie identifiers (see Section 9 and our Cookie Policy)

Information from our platform

If you are a customer using our AI workforce platform, we process data necessary to deliver the service, including user account details, configuration preferences, and usage logs. This is governed by our Data Processing Agreement.

Legal Basis for Processing

Under UK GDPR, we rely on the following legal bases to process your personal data:

• Contractual necessity — to fulfil our obligations when you purchase or use our services.
• Legitimate interests — to respond to enquiries, improve our website, and conduct marketing to business contacts where we have a reasonable expectation of interest.
• Consent — for non-essential cookies and, where applicable, electronic marketing communications. You may withdraw consent at any time.
• Legal obligation — where we are required to retain or share data to comply with UK law.

How We Use Your Data

We use your personal data for the following purposes:

• Responding to your enquiries and booking consultation calls
• Providing, maintaining, and improving our AI workforce platform
• Sending service-related communications (account updates, invoices, security alerts)
• Sending marketing communications where you have opted in or where we have a legitimate interest — you can opt out at any time
• Analysing website usage to improve user experience
• Complying with our legal and regulatory obligations
• Fraud prevention and security monitoring

We do not sell, rent, or otherwise trade your personal data to any third party for their own marketing purposes.

Sharing Your Data

We share your personal data only in the following limited circumstances:

• Service providers — trusted third-party processors who help us operate our platform (e.g. cloud hosting, payment processing, email delivery). These providers process data on our behalf under binding Data Processing Agreements.
• Legal requirements — where disclosure is required by law, court order, or regulatory authority.
• Business transfers — in the event of a merger, acquisition, or sale of assets, personal data may be transferred. We will notify you before any such transfer.

We will never sell your personal data to third parties.

International Transfers

Some of our third-party service providers operate outside the United Kingdom. Where we transfer personal data internationally, we ensure appropriate safeguards are in place, including:

• Transfers to countries with a UK adequacy decision
• Standard contractual clauses approved by the ICO
• Binding corporate rules where applicable

You may request details of the specific safeguards in place for any international transfer by contacting us at hello@hire-x.ai.

Data Retention

We retain personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by law. Our standard retention periods are:

• Contact form enquiries — 2 years from last contact
• Customer account data — for the duration of the contract plus 6 years (for statutory accounting purposes)
• Marketing preferences — until you unsubscribe or withdraw consent
• Website analytics — 26 months (anonymised after 14 months)
• Financial records — 7 years as required by HMRC

When data is no longer required, it is securely deleted or anonymised.

Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

To exercise any of these rights, please contact us at hello@hire-x.ai. We will respond within one calendar month. There is no charge for most requests.

If you are unhappy with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

• Website: ico.org.uk
• Helpline: 0303 123 1113

Cookies

We use cookies and similar tracking technologies on hire-x.ai. For full details of the cookies we use, how to manage them, and how to opt out, please read our Cookie Policy.

In summary, we use:

• Essential cookies — necessary for the website to function; no consent required.
• Analytics cookies — help us understand how visitors use our site; require your consent.
• Preference cookies — remember your settings and choices; require your consent.

Children's Privacy

Our services are intended for business use by adults. We do not knowingly collect personal data from individuals under the age of 18. If you believe a child has provided us with their data, please contact us immediately at hello@hire-x.ai and we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting a prominent notice on our website and, where appropriate, by email.

The "last updated" date at the top of this page indicates when the policy was most recently revised. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

• Email: hello@hire-x.ai
• Phone: 020 3916 5040
• Website: hire-x.ai
• Company: Takshak Ltd, registered in England and Wales